FAQ

Frequently Asked Questions:

Do you sell gift cards? 

We do! Head on over to our products page and you'll find them there!

What if I need to change details about my order?

Please reach out via our contact page with any questions or changes to your order as soon as you need to do so. 

 Can I refund / exchange my order? 

We do not offer refunds or exchanges if you have ordered a case that does not fit your device (so please check this carefully) or if you change your mind. 

We do offer refunds / exchanges for faulty products. 

How do I find out what device I have? 

You can check your kindle device by opening your kindle and clicking on All Settings > Device Options > Device Info.

Will a Kindle Paperwhite Case fit my Kindle?

Your case will not fit any other kindles or devices other than the one specified. Please check exactly which one you have.

Do you stock cases for other Kindle Models or e-readers?

We don't currently stock all models but if there is a model that you're after please let us know so that we can account for it in future orders. If the demand exists, we would love to supply!